§ 9. User Content and Reviews
- 1.
The User enters User Content into the App themselves and bears full responsibility for it, including for the compliance of its processing with personal data protection law.
- 2.
User Content is not publicly available. It can be read and changed only by the User and the people they have invited to a given wedding, to the extent allowed by the role assigned to them.
- 3.
When entering guest data, the User should limit themselves to information genuinely needed to plan the reception. In the dietary field the User should not state the reason for a diet, in particular any information about health or religious belief.
- 4.
It is prohibited to place in the App any User Content or Reviews:
- 1)containing untrue data, or contrary to the law, the Terms or good practice,
- 2)serving activities prohibited by law, inciting violence or hatred, or insulting any person or group of people,
- 3)capable of infringing personal rights, copyright, image rights or other third-party rights,
- 4)containing advertising, promotional, political, religious or discriminatory content,
- 5)promoting activity competing with the Provider.
- 5.
The User may send the Provider a Review of the App, in particular by email. Sending a Review does not oblige the Provider to publish it, and a published Review may be removed by the Provider at any time.
- 6.
Sending a Review amounts to a declaration by the User that they are its sole author, and to granting the Provider a free, non-exclusive licence to use it in promotional materials, without time or territorial limits. The licence covers the right to make editorial cuts that do not change the substance of the Review.
- 7.
Any person (the "Reporter") may report to the Provider User Content or a Review that they consider to breach the law or the Terms. Reports are made by email to the address given in § 1(5)(1) of the Terms.
- 8.
A report should contain:
- 1)a sufficiently substantiated explanation of the reasons why the reported content is illegal or breaches the Terms,
- 2)information making it possible to locate the reported content,
- 3)the Reporter's name and email address, except for reports concerning the offences referred to in art. 3-7 of Directive 2011/93/EU,
- 4)a statement of the Reporter's good-faith belief that the information in the report is accurate and complete.
- 9.
The Provider promptly confirms receipt of the report to the Reporter's email address. If a report is incomplete, the Provider may ask for it to be supplemented within 14 (fourteen) days; if it is not, the report may be left unexamined.
- 10.
The Provider examines a report within 14 (fourteen) days of receiving a complete report. Pending examination it may hide the reported content.
- 11.
Having examined the report, the Provider:
- 1)removes content that breaches the law or the Terms, or
- 2)restores content that does not, where its visibility had been blocked.
- 12.
The Provider promptly notifies both the Reporter and the User who posted the reported content of the decision taken, with a statement of reasons covering the scope of the decision, the facts and circumstances it was based on, its legal or contractual basis, information about any use of automated tools, and information about the right to appeal.
- 13.
The Provider does not use automated content moderation; decisions are taken by a human.
- 14.
The decision may be appealed within 14 (fourteen) days by email to the address given in § 1(5)(1) of the Terms. The appeal should contain:
- 1)the name of the appellant,
- 2)contact details, including an email address,
- 3)reasons why the appellant considers the decision to be wrong.
- 15.
Appeals are examined within 14 (fourteen) days of receipt. The Provider notifies the appellant of the outcome by email.
- 16.
The Provider does not monitor User Content on its own initiative and is under no obligation to review it; User Content is not disseminated to the public.